Branch Cashier

A. OPERATIONS: 1. Jointly responsible with Service Manager for the proper custody of the cash vault and ATM by ensuring that: a. Dual control is always observed b. Vault and security hatch are always closed upon arriving and before leaving the bank premises c. Combinations are changed when necessary. Performed 10% of time daily 2. Primarily responsible for Cash Handling and requirement: a. Monitors daily cash requirements of the branch (CIV, Bills In/Bills Out machine (BIBO) and ATM) b. Night Depository, Cash Accepting, if applicable. Performed 40% of time daily 3. Checks the accuracy of the cash by conducting: a. Surprise detailed Mid-day cash count of Tellers' transaction b. Verification of cash balances against source documents and system-generated reports (e.g. Cash in Vault Record, ATM reconciliation during surprise count, etc.) Performed 10% of the time as necessary 4. Primarily responsible for Accountable Forms: a. Custodian of Accountable form – ensure Working Accountable Forms (AF) stored in locked drawers or boxes and Non-working Accountable Forms stored in locked cabinet and ensures dual custodianship. b. Issuances of Accountable Forms to customers and conduct end of day reconciliation using AF Issuance Logsheet. c. Retrieval of Non-Working Accountable Form from the Vault and Inventory Log Sheet d. Ensures adequate Accountable Form Supply in coordination with Service Manager. e. Issuances of reordered checkbook to clients/authorized representative. f. Custodian of unclaimed accountable forms (including reordered checkbooks) Performed 20% of time daily 5. Primarily responsible for Safety Deposit Box: a. Responsible for facilitating documentation for new renter and termination b. Ensure proper lodge of SDB Access Record c. Ensure that payment of SDB rentals is up to date, including sending notice in case of uncollected payments. Performed 5% of time daily 6. Primarily responsible for overseeing, verifying, and approving all teller transactions: a. Disposition of Deposit Pick-up/Cash Delivery services and Due to/from Local Banks, if applicable. b. Disposition and signature verification of Over-the-Counter (Teller) Transactions. (This encompasses, but is not limited to, Check Encashments, Withdrawals, Telegraphic Transfers, Foreign Currency Exchange transactions, Manager’s/Gift/Demand Draft Check applications, ATM transactions, checkbook re-orders, and other transactions). c. Confirmation of debit transactions amounting to Php100K and above or $2k or its equivalent foreign currency, as well as transactions with technicalities. d. Reviewing and validating all Bills Purchase (BP) & Second Endorse (SE) line and case-to-case availments, ensuring approval is secured prior posting, and for the ongoing monitoring and maintenance of BP Accounts. Performed 80% of time daily 7. Custodian of ATM PINs and ensures proper custody / safekeeping and issuance thereof to clients strictly adhere to existing internal control policies and procedures. 8. Primarily responsible for branch clearing operations: a. Inward Clearing disposition, verification, confirmation before clearing cut-off time, including check with Technicality/s, unposted other bank’s returned check/s and reply to email correspondence of Check Examination Department. b. Outward Clearing disposition, verification of other bank checks against the Teller’s Total, ensuring CICS transmission before the clearing cut-off time. c. Submission/transmission of outward checks in Outward Clearing System (OCS) before clearing cut-off time. d. Monitoring and ensuring the timely collection of Temporary Overdraft Charges. Performed 20% of time daily 9. Primarily responsible for Stop Payment Orders. Performed 5% of time daily, as necessary 10. Acts as a System Administrator on various applications. Performed 1% of time daily B. ADHERENCE TO POLICIES AND PROCEDURES 1. Conducts detailed verification of ATM and Bills In/Bills Out (BIBO) machine transactions by reviewing ATM Cash Proof Sheets, Cash Discrepancy Advices(CDAs) and ATM Balancing Reconciliation Sheet including Lists of ATM Adjustments, as applicable. Performed 5% of time daily 2. Jointly responsible/accountable with Service Manager in safekeeping of KYC documents Performed 5% of time daily 3. Responsible for performing same-day call back of transactions based on existing policies and procedures. Performed 5% of time daily 4. Acts AML Base 60 Investigator. Performed 5% of time daily 5. Acts as the Consumer Assistance Officer of the branch, working closely with the Branch Manager and Service Manager to resolve customer complaints and ensure a consistent, customer-centric approach. Performed 10% of time daily, as necessary C. ADMINISTRATIVE FUNCTIONS 1. Takes care of the proper upkeep of branch premises Performed 5% of time daily 2. Provides direction to subordinate staff and recommends management on matters including hiring, training, transfers, and disciplinary measures, as necessary. Performed 5% of time daily, as necessary 3. Ensure timely action on all incoming emails by reviewing them immediately upon receipt and addressing verbal communications directed to you, in coordination with branch personnel. Performed 10% of time daily 4. Identifies opportunities for improvement in branch operations and implement changes, as long as they comply with the existing bank policies. Performed 5% of time daily, as necessary 5. Monitors and jointly ensures that operational efficiency of the New Accounts section, Accounting, and Investment at the branch whenever there is an assigned reliever along with other related duties as assigned periodically. Performed 70% of time daily, as necessary 6. Distributes all incoming items received from Head Office and other branches to branch addressees Performed 1% of time daily D. Marketing 1. Supports the Branch Head in marketing by addressing client concerns, promoting bank products and services, and providing excellent service to meet branch targets and build customer loyalty. Performed 30% of time daily