Customer Relations Assistant

As a Customer Relations Assistant (CRA) , you’ll help clients open and close accounts, guide them through savings and investment products, and ensure all documentation and procedures are properly completed. What You Will Be Doing Handle day-to-day financial transactions with accuracy and professionalism Open and close accounts while ensuring compliance with standard operating procedures Provide clear guidance on savings and investment products Deliver excellent customer service and build strong client relationships What Success Looks Like Clients leave the branch feeling valued and supported Transactions are processed efficiently and error-free Accounts are opened and closed smoothly with complete documentation You demonstrate strong communication skills and a customer-first mindset You grow into a trusted representative of the bank Qualifications Bachelor’s/College Degree in Finance, Accountancy, Banking, Business Administration, Management, or equivalent Fresh graduates are encouraged to apply Strong communication and interpersonal skills Willingness to report onsite Amenable to work in Baguio City What You Can Expect Here A supportive environment that values learning and growth Hands-on training to help you succeed in your role Opportunities to build a career in banking and financial services A culture that prioritizes teamwork, integrity, and client satisfaction