About The Role

About You & the Role As a Product Officer , you will play a critical role in identifying, evaluating, and delivering digital solutions that address customer and stakeholder needs while advancing the bank’s digital transformation agenda. You will work closely with internal and external stakeholders to assess new technologies, determine their financial and operational impact, and ensure they align with the bank’s strategic roadmap for growth, efficiency, and innovation. You are a product-minded professional who can quickly recognize the measurable value of digital solutions, translate business opportunities into actionable product strategies, and guide cross-functional teams toward successful execution. You thrive in dynamic environments, embrace ambiguity, and are passionate about creating products that deliver meaningful business and customer outcomes. 2. What You Will Be Doing Product Strategy & Vision Define and communicate a clear product vision, strategy, and roadmap aligned with the bank’s business objectives and digital transformation goals. Evaluate digital solution providers and emerging technologies to determine their suitability, scalability, and business value. Identify opportunities to generate new revenue streams, improve customer experiences, and drive operational efficiencies. Product Discovery & Requirements Management Lead product discovery initiatives and formulate Minimum Viable Products (MVPs) using customer insights, market research, internal data, and third-party sources. Gather, document, refine, and prioritize product requirements in collaboration with key stakeholders. Translate business needs into clear user stories, acceptance criteria, and actionable product documentation. Backlog Prioritization & Delivery Own and manage the product backlog, ensuring high-value features are prioritized using frameworks such as MoSCoW, cost-benefit analysis, customer feedback, and business impact assessments. Participate in sprint planning sessions, communicate priorities, and make informed trade-off decisions throughout development cycles. Coordinate with development teams to ensure timely and successful product delivery. Cross-Functional Leadership Partner with engineering, design, operations, marketing, sales, compliance, and other stakeholders to drive product development and adoption. Influence teams and stakeholders effectively, even without direct line-management authority. Build alignment across diverse groups to ensure delivery against strategic objectives. Product Performance & Continuous Improvement Define and monitor key performance indicators (KPIs) such as user adoption, customer satisfaction, operational efficiency, revenue impact, and cost savings. Gather feedback from customers, users, and stakeholders to continuously improve products and inform future roadmap decisions. Stay informed on industry trends, competitor offerings, and emerging technologies. Risk & Stakeholder Management Identify and mitigate risks that may affect delivery timelines, product quality, or business outcomes. Determine resource requirements and stakeholder dependencies needed to execute product initiatives successfully. Develop and maintain clear roadmaps that align resources, priorities, and business goals. 3. What Success Looks Like In this role, success means: Delivering digital products and solutions that create measurable business value and customer impact. Identifying opportunities that contribute to diversified revenue generation and sustainable cost savings. Launching products that align with the bank’s strategic digital transformation objectives. Maintaining a prioritized product roadmap that reflects customer needs, market opportunities, and business priorities. Driving strong collaboration across teams and stakeholders to achieve successful product outcomes. Using data, customer insights, and performance metrics to continuously optimize product performance and adoption. 4. Qualifications We Value Essential Qualifications Minimum of 2 years of experience in Product Management, Product Ownership, or a related role involving software or digital products. Demonstrated experience managing products throughout the full lifecycle, from ideation and discovery through launch and enhancement. Strong understanding of product management methodologies, agile development practices, and backlog prioritization techniques. Experience creating user stories, defining acceptance criteria, and translating business requirements into product features. Strong analytical and problem-solving skills with the ability to make data-driven decisions. Excellent stakeholder management, communication, and facilitation skills. Ability to lead cross-functional teams and drive outcomes without direct authority. Proven ability to work effectively in fast-paced, evolving environments with shifting priorities. Strong customer-centric mindset with a commitment to delivering exceptional user experiences. Experience evaluating digital solutions, business cases, or technology-driven initiatives is highly desirable. 5. Why Join Us Help shape the future of banking through innovative digital products and solutions. Work on high-impact initiatives that influence customer experience, operational excellence, and business growth. Collaborate with talented professionals across technology, operations, strategy, and business teams. Gain exposure to emerging technologies, fintech innovations, and digital transformation programs. Be empowered to own products, influence strategy, and drive meaningful business outcomes. 6. How to Apply If you are passionate about digital innovation, product strategy, and delivering solutions that create measurable value for customers and the business, we encourage you to apply. Submit your updated resume and application through our careers portal. Qualified candidates will be contacted for the next steps in the selection process. Join us and help build the next generation of digital banking solutions.

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Product Officer

About The Role