About The Role

Job Summary

We are seeking a Support Engineer II to join an enterprise Production Operations team supporting mission-critical production environments. The ideal candidate will have experience with IBM mainframe operations, enterprise batch scheduling, JCL job restarts, and production support. This role involves monitoring production workflows, troubleshooting job failures, ensuring SLA compliance, and participating in a 24x7 production support environment.

Required Skills (Must Have)

IBM Tivoli Workload Scheduler (TWS) / IBM Scheduling
JCL (Job Control Language)
Job Restart & Recovery
IBM Mainframe Operations
ROSCOE

Preferred Skills

Production Control / Production Support
Secure File Transfer Protocol (SFTP)
IBM Tivoli Workload Scheduler (TWS)
UNIX
Windows
TSM Backup

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