Account Coordinator, San Francisco

We are seeking a passionate Sales, Artistry & Education Account Coordinator based in the San Francisco metropolitan area that is passionate about the clean color category and safe, performance driven ingredients. They will be an example and advocate of the ILIA lifestyle and a champion of our in-store presence and client experience. Strong communication skills are critical for this candidate as it will enable them to educate the store teams on our unique point of difference. This position will have a significant impact on our retail sales performance and overall ranking.

Responsibilities

• Train retail store teams on product attributes, ingredients, and application technique; lead by example by displaying ILIA’s core values
• Act as a liaison between ILIA and our retail partners, namely in-store and regional leadership
• Build & develop a strong, results-driven freelance artistry team (on average, the coordinator will manage 4-8 freelancers across the market)
• Analyze & maintain regional sales reports
• Maintain clear communication with the Account Executive and accounts
• Calculate and achieve seasonal and monthly goals for the territory by store
• Understand retailer specific cultures and modify approach to achieve success
• In conjunction with the Account Executive, this role will develop event activation programs to increase brand presence in critical doors and ensure proper execution
• Drive business in region through creativity, education, and field strategy
• Build and maintain strong strategic partnerships with internal and external business partners resulting in increased understanding of the business and category
• Leverage your negotiation skills to secure opportunities to increase brand awareness and visibility in region
• Maintain a consistent calendar of visiting stores on peak days and working alongside retail employees
• Upholding the visual standards of ILIA on tester units and gondolas.