IT & Admin

Job Title

IT & Administration Officer

Location

Hyderabad

Department

Administration / IT

Reports To

School Principal / Operations Manager / Head of Administration

Job Summary

The

IT & Administration Officer

is responsible for managing the school’s IT infrastructure and providing administrative support to ensure efficient day-to-day operations. This role covers technical support, system maintenance, administrative coordination, and helps facilitate communication between staff, students, and management.

Key Responsibilities

1. IT Support & Infrastructure

• Manage and maintain the school’s IT systems, including networks, hardware, software, and security protocols.
• Provide technical support to staff, students, and administration, resolving hardware/software issues promptly.
• Oversee installation, configuration, and upgrades of IT equipment and software.
• Ensure data backups, cybersecurity measures, and system updates are regularly performed.
• Liaise with external IT vendors and service providers.

1. Administrative Support

• Assist in daily administrative tasks such as filing, scheduling meetings, handling correspondence, and managing office supplies.
• Support the coordination of school operations including managing visitor logs, facilities booking, and record keeping.
• Maintain databases related to staff, students, and school resources.
• Help organize school events, meetings, and activities as required.

1. Communication & Coordination

• Act as a liaison between the IT department, administration, teaching staff, and external providers.
• Support internal communication tools and platforms, ensuring effective information flow.
• Assist in onboarding new staff and training users on IT systems and administrative procedures.

1. Compliance & Documentation

• Ensure compliance with data protection regulations and school policies.
• Maintain accurate and up-to-date IT and administrative documentation.
• Assist in preparing reports and presentations for school leadership.

Qualifications & Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• 2+ years of experience in IT support and administrative roles, preferably in an educational environment.
• Strong technical knowledge of network administration, hardware, software, and cybersecurity basics.
• Proficiency in Microsoft Office Suite, Google Workspace, and common school management software.
• Excellent organizational and multitasking abilities.
• Strong communication skills in English; additional languages are a plus.

Preferred Attributes

• Experience working in international or multicultural settings.
• Ability to troubleshoot technical problems quickly and effectively.
• Detail-oriented with a proactive approach to problem-solving.
• Familiarity with data privacy laws and IT security best practices.
• Basic knowledge of database management and user support.

Working Hours

• Full-time, Monday to Saturday.
• May require occasional after-hours support during school events or IT emergencies.