Admission Counsellor

Job Title

Admissions Counsellor

Location: Hyderabad

Department

Admissions & Marketing

Reports To

Admissions Manager / Head of School / Director of Admissions

Job Summary

The

Admissions Counsellor

is the first point of contact for prospective families and plays a key role in shaping the school’s image and enrollment outcomes. This role is responsible for guiding families through the admissions process, from inquiry to enrollment, ensuring a smooth and welcoming experience that reflects the school’s values and academic excellence.

Key Responsibilities

1. Prospective Family Engagement

• Serve as the primary point of contact for prospective parents and students.
• Provide information on curriculum, school culture, policies, tuition, and enrollment procedures.
• Conduct campus tours, virtual sessions, open houses, and admissions events.
• Develop strong relationships with prospective families to guide them through the decision-making process.

1. Application Process Management

• Support applicants through every stage of the admissions process: inquiry, application, assessments/interviews, acceptance, and enrollment.
• Coordinate with faculty and leadership to schedule assessments, interviews, and evaluations.
• Maintain and update applicant records in the school’s admissions system or CRM.
• Track application statuses and follow up regularly to ensure timely completion.

1. Communication & Marketing Support

• Collaborate with the marketing team to support outreach campaigns and admissions events.
• Ensure consistency in messaging and brand tone across all communication touchpoints.
• Assist in the preparation of promotional materials and event planning.
• Provide feedback on marketing materials based on interactions with prospective families.

1. Reporting & Data Management

• Maintain accurate and up-to-date records of inquiries, applications, tours, and enrollments.
• Generate regular reports on admissions trends, pipeline status, and conversion metrics.
• Identify gaps in the admissions funnel and recommend strategies for improvement.

1. Internal Collaboration

• Work closely with academic heads, finance, and administration teams to ensure a seamless onboarding experience for new students.
• Assist with orientation programs for newly enrolled families.
• Support re-enrollment efforts and alumni relations when needed.

Qualifications & Requirements

• Bachelor's degree in Education, Communications, Marketing, Business, or related field.
• Minimum 2–3 years of experience in admissions, sales, customer service, or educational counseling (preferably in an international school setting).
• Excellent communication and interpersonal skills, both written and verbal.
• Professional, warm, and approachable demeanor.
• High level of cultural sensitivity and experience working with diverse communities.
• Proficiency in Microsoft Office and CRM or admissions software systems.
• Fluent in English; additional languages are a plus.

Preferred Attributes

• Familiarity with international curricula (IB, Cambridge, American, etc.).
• Knowledge of the local and expatriate education market.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills and attention to detail.

Working Hours

• Full-time, typically Monday to Saturday.
• Occasional evenings or weekends for events, tours, or open houses.