Head of Outsourcing Operations (Poland)

We are seeking an experienced

Head of Outsourcing Operations

• to lead a team of approximately
• 80 accounting professionals
• across

AR, AP, GL

functions. This leadership role is responsible for ensuring operational excellence, client satisfaction, team performance, and business growth.

Key Responsibilities

• Lead and develop managers and teams in AP, AR, GL
• Ensure high-quality, timely delivery of accounting and reporting services.
• Manage client relationships and serve as the primary escalation point for key stakeholders.
• Monitor and drive performance through KPIs and continuous improvement initiatives.
• Oversee resource planning, workforce management, and operational efficiency.

Requirements

• 10+ years of leadership experience in accounting outsourcing, BPO, shared services, or professional services.
• Strong knowledge of AR, AP, GL, month-end close, statutory accounting, and reporting processes.
• Proven experience managing large teams (50+ employees).
• Excellent stakeholder management, communication, and client-facing skills.
• Experience driving KPIs, operational excellence, and process improvements.
• Why CKH is the best choice?
• CKH is a boutique accounting & financial services firm that provides local expertise aided by global experience.
• We have presence in Atlanta, South Africa, Ukraine, Poland, France, Azerbaijan, Spain and Greece.

Our tree logo is representative of CKH’s ideals

• The roots of the tree remind us to stay grounded and humble.
• The trunk represents the support we have for each other, making our team strong. But we also like to shake the tree.
• Churning up new ideas and positive change as the world around us grows.
• The fruit our tree grows reminds us to never stop growing, producing the best quality service for our clients.
• The treetop helps us reach higher, always stretching to new heights and goals.