Solutions Architect

The Solutions Architect, a customer-facing technical leader who partners with Sales, Product, Engineering, and Customer Success throughout the customer lifecycle. This role leads technical discovery, solution design, demonstrations, proof-of-value engagements, and enterprise architecture discussions for complex cybersecurity environments. The Solutions Architect serves as a trusted advisor to customers while also mentoring the broader Solutions Engineering organization and influencing product strategy through market and customer insight.

Location: Remote (U.S. only)

Work Authorization: Candidates must be authorized to work in the United States. We are not able to sponsor visas or provide employment-based immigration support for this position now or in the future.

Key Responsibilities

• Partner with Account Executives as the primary technical advisor throughout the sales process, from discovery through technical validation and close.
• Lead technical discovery sessions to understand customer environments, security challenges, business priorities, integration requirements, and success criteria.
• Design scalable solution architectures that align Bolster capabilities with customer security workflows, operational needs, and enterprise standards.
• Deliver compelling product demonstrations, technical presentations, workshops, and executive-level briefings tailored to customer use cases.
• Plan and lead proof-of-value engagements, including scope definition, success criteria, execution, troubleshooting, and presentation of results.
• Guide customers on deployment planning, APIs, integrations, data flows, authentication, and technical adoption best practices.
• Respond to technical sections of RFPs, RFIs, security questionnaires, and other enterprise due-diligence requests.
• Partner with Product and Engineering to communicate customer requirements, competitive insights, and product feedback that may influence roadmap priorities.
• Develop and maintain reusable technical assets, including reference architectures, demo environments, implementation guidance, and enablement materials.
• Represent Bolster at customer events, webinars, conferences, and industry forums as a technical subject-matter expert.
• Perform other duties and responsibilities as assigned by management.

Required Qualifications

• -10+ years of experience in Solutions Architecture, Sales Engineering, Security Engineering, Consulting, or a related customer-facing technical role.
• Demonstrated experience supporting enterprise SaaS or cybersecurity solutions in complex customer environments.
• Strong knowledge of digital risk protection, phishing, brand impersonation, threat intelligence, external attack surface management, or related security disciplines.
• Ability to translate technical capabilities into business value and communicate effectively with both technical and executive audiences.
• Proven ability to manage multiple customer engagements and priorities in a fast-paced environment.
• Strong collaboration skills across Sales, Product, Engineering, Customer Success, and other cross-functional teams.