ServiceNow Administrator (Warsaw)

Cronos Europa

is looking for an experienced

ServiceNow Administrator

• to support a long‑term project within a large European public‑sector IT environment,
• onsite in Warsaw, Poland
• .

Role Overview

You will be responsible for the administration, configuration, and continuous improvement of the ServiceNow platform, ensuring stability, security, and alignment with business needs in a complex IT landscape.

Key Responsibilities

• Administer and maintain the ServiceNow platform (ITSM and related modules)
• Ensure platform performance, availability, and security
• Support upgrades, fixes, and continuous improvements
• Analyze business requirements and translate them into technical solutions
• Support integrations with external systems (REST, LDAP, SSO, Web Services)
• Produce and maintain technical documentation and SOPs

Required Profile

Bachelor’s degree in IT or equivalent

Minimum

• 5 years of IT experience
• , including
• 2+ years as ServiceNow Administrator
• Strong knowledge of ServiceNow, ITSM, and integrations

Knowledge of

MariaDB

• ServiceNow certifications (CSA and CAD or equivalent)
• English level
• B2 or higher

Practical Information

Location

Warsaw, Poland

Work mode

Onsite

Contract

Long‑term

Start date

ASAP