Virtual Relationship Manager
Niva Bupa Health Insurance (Disha) · Coimbatore, Coimbatore, Tamil Nadu, India
About The Role
Job Description: Manage the Advisors PAN India virtually from central office. To provide Consistent & Superior Digital Experience to our advisors. Achievement of Contact policy defined & manage Call handling as Achievement of Contact policy defined & manage Call handling as per defined standards. Reach out to existing and new advisors to present our products , Monthly contest , Shortfall & Service Offerings. Address all questions or issues advisors may have Communicate with customers to understand their requirements and need if any Offer Solutions based on advisors need & Capabilities Always strive towards meeting sales targets Proper hand holding of assigned advisors for Product , Process , System , Applications training & Learnings. Adherence to set processes of updating customer interactions in CRM next.
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