System & Cloud Engineer

Build What Matters. Grow Beyond Limits. DOKU is where innovation meets real impact, creating seamless, secure payment experiences for millions, every day. About The Role: Ensure the efficient configuration, management, and security of systems and cloud infrastructure, with a focus on automating tasks, improving operational stability, and enhancing disaster recovery processes. What Will You Do: Configure and manage system environments, backup configurations, and maintain thorough documentation of all processes. Automate system operations using various configuration management tools to streamline operations and reduce manual efforts. Diagnose and troubleshoot network devices in both staging and production environments to ensure smooth operations. Implement and apply security measures across systems and cloud platforms to safeguard sensitive data, software, and hardware. Regularly perform and verify data backups as a proactive measure against potential system failures or disasters. Manage updates for software and licenses, recommend renewals and purchases, and ensure that data network equipment is running on the latest stable firmware releases. Monitor system performance, track usage patterns, and report operational statuses for both systems and cloud environments. Provide technical advice and solutions to IT and software development teams to resolve system and cloud-related issues. Coordinate with IT personnel and vendors to address and resolve issues promptly, ensuring timely fixes and system enhancements. What we are looking for: Bachelor’s degree in Computer Science, Information Systems, or a related field 1-2 years of experience working with systems and cloud infrastructure Soft Skill Requirements: Strong documentation skills Excellent problem-solving and troubleshooting abilities Good communication skills, both in English and Bahasa Ability to work in teams and collaborate with cross-functional groups Technical Skill Requirements: Proficiency in system and cloud configuration and automation tools Experience with Linux OS, particularly CentOS and RockyLinux Familiarity with Alibaba Cloud services (ECS, ACK, Log Service) Experience with Amazon AWS services (ECS, ACK, Log Service) Knowledge of Kubernetes, Containers, and Docker for cloud-based deployments Good understanding of security practices for system and cloud environments Be part of a team shaping what’s next. Explore opportunities at <doku.com/career> #LI-Onsite