Appointment Setter

• Work Location: 10th Floor, Strata 2000, Emerald Avenue, Ortigas Center, Pasig City
• Company: Jaicom BPO Inc.

Employment Type: Full-time

Work Schedule: 12:00 AM – 9:00 AM

Rest Days: Friday & Saturday

Job Overview

Jaicom BPO Inc. is looking for motivated, confident, and goal-oriented Appointment Setters to join our growing team. In this role, you will be responsible for contacting prospective clients, qualifying leads, and scheduling appointments for the sales team. If you have excellent communication skills and enjoy interacting with people, we'd love to hear from you!

Key Responsibilities

• Contact prospective customers through phone calls, emails, text messages, and social media.
• Identify and qualify potential leads based on company requirements.
• Schedule appointments for the Sales Team and ensure all booking details are accurate.
• Maintain and update customer information in the company's CRM system.
• Follow up with interested leads to increase appointment bookings.
• Confirm scheduled appointments and send reminders when necessary.
• Answer customer inquiries professionally and provide basic product or service information.
• Meet daily, weekly, and monthly appointment-setting targets.
• Coordinate closely with the Sales Team to ensure a smooth handoff of qualified leads.

Qualifications

• At least a High School Graduate.
• Previous experience in appointment setting, telemarketing, customer service, sales, or a related field is an advantage.
• Fresh graduates and applicants with strong communication skills are encouraged to apply.
• Excellent verbal and written English communication skills.
• Confident in making outbound calls and handling customer objections.
• Basic knowledge of Microsoft Office or Google Workspace.
• Experience using CRM software (Salesforce, HubSpot, Zoho, or similar) is an advantage.
• Highly organized, detail-oriented, and able to manage multiple tasks.
• Willing to work the night shift (12:00 AM – 9:00 AM) in Ortigas, Pasig City.

Preferred Skills

• Communication and interpersonal skills
• Lead generation and qualification
• Customer service
• Time management
• Problem-solving
• Attention to detail
• Computer proficiency

What We Offer

• Competitive Salary: ₱25,000 per month
• Government-mandated benefits
• Comprehensive training and support
• Career growth and advancement opportunities
• Dynamic and collaborative work environment

Job Types: Full-time, Permanent

Pay: Php25,000.00 - Php35,000.00 per month

Benefits

• Company events
• Free parking
• On-site parking
• Opportunities for promotion
• Paid training
• Pay raise
• Promotion to permanent employee

Work Location: In person