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Client Service Manager

AI Digital · Remote

Operations ManagementManager LevelRemoteExternal listingfull-time23 days ago

About The Role

  • Build strong client relationships by understanding their goals and proactively addressing concerns.
  • Identify growth opportunities within small to midsize accounts to drive measurable value.
  • Review reports from the client’s perspective and resolve issues collaboratively with internal teams.
  • Manage multiple accounts efficiently, ensuring clear communication and timely deliverables.
  • Work closely with cross-functional teams (MPO, Growth, Planning) to keep projects aligned with client expectations.
  • Present campaign insights clearly and concisely, turning data into actionable recommendations.
  • Stay proficient with key digital advertising platforms (DV360, Meta, Google Ads) and adapt quickly to new tools and technologies.
  • Anticipate and resolve campaign challenges proactively, remaining flexible to client needs and market trends while continuously learning and innovating.

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