Resident Manager – Luxury New Development

Bushburg Properties is seeking an experienced, hands-on Resident Manager to oversee operations for a premier luxury mixed-use new development. This is an exciting opportunity for a motivated leader to play a key role in the successful operation and lease-up of a landmark property featuring approximately 1,000 residential and commercial units.

If you thrive in a fast-paced environment, have strong leadership skills, and enjoy both property operations and hands-on building maintenance, we'd love to hear from you.

Key Responsibilities

• Supervise and lead union building staff, including scheduling, coaching, training, hiring, and disciplinary actions.
• Oversee the daily operations, maintenance, and appearance of the property.
• Perform and coordinate repairs involving HVAC, electrical, plumbing, carpentry, appliances, painting, masonry, flooring, hardware, and building mechanical systems.
• Conduct daily inspections of building systems, common areas, and grounds to ensure safety and operational excellence.
• Manage preventative maintenance programs and ensure work orders are completed promptly.
• Respond quickly and effectively to building emergencies, including gas, fire, flood, and mechanical issues.
• Partner with Property Management, Facilities, Leasing, Construction, and Development teams to coordinate daily operations.
• Oversee vendor relationships, vendor onboarding, and project coordination.
• Assist with lease-up operations and the transition of a commercial property into residential use.
• Conduct move-out inspections and coordinate apartment turnovers.
• Prepare daily recap reports, incident reports, and other operational documentation for upper management.
• Maintain compliance with workplace safety standards and building regulations.
• Deliver exceptional customer service by responding professionally to resident maintenance requests and concerns.