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Network Analyst(CCNP)
Collabera · The Woodlands, TX, United States
About The Role
- Provide Level 4 support consistent with Network data and voice support models.
- Maintain a working knowledge of: o Network data (Cisco/Juniper routing, switching, WAN/LAN protocols)
- Voice technologies (Legacy PBX, Cisco, MS Lync)
- Network Services Internal Processes.
- Maintain operations reliability
- Plan network changes
- Resolve network problems
- Participate in review meetings as required to support network implementation activities
- Provide recovery and restoration of the network in event of a disaster or major incident
- Security and Controls
- Comply and contribute to completing Security and Controls process regarding Network data and voice technologies
- Require CCNP certificate or equivalent
Data/Voice certification e.g. CCNA, CCNP, JNCIA, Cisco Voice
- General network (data and voice) knowledge
- General network knowledge (Cisco/Juniper):
- LAN and WAN network equipment and environments, analysis, routing, and switching
- OSI Model, TCP/IP, DNS, DHCP
- Network management and protocol analysis
- VSAT, Wide Area VLAN, MAN, MPLS/IPVPN technology , QoS features, Wireless LAN technology
- Voice knowledge; IPT, VoIP technology, Cisco VoIP
- Good written and oral communication skills; ability to discuss technical issues with all levels of personnel globally
- Strong, self-initiative and self-motivated
- Flexibility in schedule for working with a global team
- Strong problem solving and analytical skills with a diversified skill set
- Strong work ethic, interpersonal and team-building orientations
- Adaptability to time pressures & changing priorities
- Good customer service skills
- Process oriented
- Networking tools competency - NNM, BMC suits, Loglogic, Netscout
- If you are interested in the role then please revert with an updated resume in word format.
- To discuss further about this position, please reach out to me at (973)-606-3249.
Riya Jain
Technical Recuiter
Collabera
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