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CRM Manager

Twisto · Prague, Hlavní město, Czech Republic

Digital MarketingManager LevelExternal listingfull-time23 days ago

About The Role

  • We’re looking for a hands-on CRM Manager who enjoys building and optimizing customer communication across international markets.
  • You’ll manage CRM campaigns end-to-end in a lean, fast-moving environment where ownership and execution matter.
  • What you’ll do
  • Build and optimize CRM campaigns across email, push, in-app, SMS, and other channels
  • Manage lifecycle communication and automation journeys
  • Work hands-on in CRM and marketing automation platforms
  • Create segmentation, personalization, and A/B testing initiatives
  • Monitor campaign performance and identify optimization opportunities
  • Build and optimize automated customer journeys across CRM channels
  • Collaborate with Product, Marketing, Commercial, Data, and Compliance teams
  • Support product launches and commercial initiatives from a CRM perspective

Why join us

  • High ownership and direct impact on customer experience and business growth
  • Opportunity to shape CRM activities across international markets
  • Fast-moving Fintech environment
  • Hybrid work model with offices in Prague Karlín
  • 5 weeks of vacation + 5 relax days
  • MultiSport card contribution and healthcare support
  • Daily office refreshments, fruit, great coffee, and chai latte
  • Informal and friendly environment, great people, and a few office dogs
  • Regular team events and company activities

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