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CRM Manager
Twisto · Prague, Hlavní město, Czech Republic
About The Role
- We’re looking for a hands-on CRM Manager who enjoys building and optimizing customer communication across international markets.
- You’ll manage CRM campaigns end-to-end in a lean, fast-moving environment where ownership and execution matter.
- What you’ll do
- Build and optimize CRM campaigns across email, push, in-app, SMS, and other channels
- Manage lifecycle communication and automation journeys
- Work hands-on in CRM and marketing automation platforms
- Create segmentation, personalization, and A/B testing initiatives
- Monitor campaign performance and identify optimization opportunities
- Build and optimize automated customer journeys across CRM channels
- Collaborate with Product, Marketing, Commercial, Data, and Compliance teams
- Support product launches and commercial initiatives from a CRM perspective
Why join us
- High ownership and direct impact on customer experience and business growth
- Opportunity to shape CRM activities across international markets
- Fast-moving Fintech environment
- Hybrid work model with offices in Prague Karlín
- 5 weeks of vacation + 5 relax days
- MultiSport card contribution and healthcare support
- Daily office refreshments, fruit, great coffee, and chai latte
- Informal and friendly environment, great people, and a few office dogs
- Regular team events and company activities
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