Supportive Housing Case Manager (CNA or LVN) -(Full-Time)-Women's Shelter

Key Responsibilities

• Conduct intake assessments, develop individualized housing stability/service plans, and update plans quarterly or as needs change.
• Assist clients in securing and maintaining permanent housing (lease signing, landlord mediation, rental arrears negotiation, unit inspections, etc.).
• Coordinate medical, mental health, substance use treatment, benefits enrollment (SSI/SSDI, SNAP, Medicaid), employment, and other supportive services.
• Use harm-reduction and trauma-informed approaches in all client interactions.
• Advocate for clients with landlords, courts, hospitals, and benefit agencies.
• Facilitate crisis intervention and de-escalation when needed; participate in on-call rotation (if applicable).
• Participate in case conferences, staff meetings, and regular supervision.
• Collaborate with property managers, housing navigators, peer specialists, and clinical teams.
• Monitor and record vital signs, including temperature, pulse, and blood pressure.
• Provide support in urgent care situations and assist with basic medical procedures.
• Help patients with mobility needs, including lifting and transferring individuals as necessary.
• Communicate effectively with staff regarding patient conditions and any changes observed.
• Provide empathetic assistance to patients and uphold safety standards
• Participate in patient care planning and collaborate with healthcare professionals to ensure comprehensive care.