Spa Therapist - Hurlingham

• Spa Therapist – Permanent
• £14.86 per hour - 40 hrs per week

KYN Hurlingham, 28 Daisy Lane, London, SW6 3DD

About KYN KYN is a brand-new care home company focused on offering an elevated approach to care: Individualised journeys built around the needs and interests of our residents in beautiful surroundings with life-enriching practices.

KYN HURLINGHAM is our second home which opened in 2024. It’s a 32-bedroom home offering each resident an elegant and comfortable bedroom, communal areas for dining and reclining. We have a further two care homes in development in London.

We are passionate about our people; we seek out those who have a true vocation for care or hospitality.

About the opportunity

As a Spa Therapist, you will be responsible for

• To support the Life and Enrichment Wellbeing Lead in creating a warm and welcoming atmosphere and consistently delivering an exceptional spa experience/treatment for our residents
• To deliver a variety of spa services (e.g. manicures, pedicures, massages, and facials) to a high standard
• To support the Life Enrichment and Wellbeing Lead/Life Enrichment and Wellbeing Co-ordinators in the implementation of a whole home approach to the provision of meaningful occupation for all residents, taking a proactive attitude towards the engagement of all residents at all times
• To support residents with a range of diagnoses, including dementia and delivering spa treatments for residents who are cared for in bed
• To welcome, assist and handle residents’ queries and questions in a friendly, prompt, and professional manner
• To provide recommendations and advice to our residents on treatments and products, including additional services such as holistic heath
• To ensure high standards of cleanliness and best practices are always maintained and that health and safety compliance and procedures are adhered to
• To have excellent communication skills, to have product and service knowledge to effectively provide wellness solutions to meet the needs of our residents
• To care for equipment and use appropriate amounts of product to assist with cost controls
• To schedule hairdresser appointments and liaise with relevant third parties
• To be flexible with your schedule, supporting the needs of the spa and Life Enrichment Team
• To support the team in leading life enriching activities and delivering hospitality services when needed
• To work effectively and efficiently without direct supervision
• To create a nurturing environment where our residents and their family members feel loved, happy, safe and secure
• To work as part of a team and communicate with other departments to ensure excellent quality and service
• To perform prep work and restock as required
• To undertake any administration and reception duties as requested, including liaising with residents and families to book spa treatments
• To attend training when required
• To be fully aware of and comply with rules and regulations
• To act as brand ambassador who demonstrates and leads the KYN values

About you

• You will have experience of working within a beauty therapy venue
• You will have NVQ Level 2 or 3 qualification in Beauty Therapy
• You will be a professional, who understands the importance of delivering and maintaining high standards – keeping a safe, clean, and compliant environment
• You will have strong communication skills, a corporative and polite manner, and an eye for detail
• You will be trustworthy, caring, adaptable, friendly, and patient and continuingly striving for excellence

About our commitment to you

• Competitive salary and benefits
• 28 days annual leave including bank holidays
• Complimentary meals, hot drinks, and snacks throughout your shift
• Bespoke company induction and on-going training programmes at all levels
• Access to the best-in-class equipment and technology
• Custom-made uniforms provided
• Employee assistance programme and other attractive wellbeing benefits
• Discount schemes
• Company contributory pension scheme & life insurance
• And much more……

• To find out more about KYN, our teams and values please visit www.kyn.co.uk/careers
• KYN is an equal opportunities employer.
• To be considered for this role you will have to provide proof of right to work in the UK and consent to an enhanced DBS check.
• To view our Privacy Policy, please visit https://www.kyn.co.uk/privacy-notice1