About The Role

We are looking for a skilled Soft Services Coordinator to ensure a clean & healthy workplace for our clients' personnel & facilities. You will be responsible for obtaining and maintaining long term key customers by comprehending their day-to-day requirements. You will be able to resolve issues, to give solutions, to supervise their facility services (i.e. cleaning, pest control, green services) and achieve mutual satisfaction.

Responsibilities

Inspection of the hygiene services in our clients' premises
Managing and training cleaning staff, subcontractors, etc.
Managing service requests and issues raised by our clients
Scheduling and monitoring tasks & programs of cleaning, pest control, green services, etc.
Undertaking facility assessments to define cleaning schedules & programs.
2-4 years experience in similar position
Bachelor degree
Excellent knowledge of English
Knowledge of PC (MS Office, Outlook, ERP/CRM)
Experience in customer service and/or in human resources
Customer-centric approach
Communication & organizational skills
Dynamic and pleasant personality with team spirit
Gross Salary 1.600 € per month
120 € ticket restaurant
Company Car (inc. travel costs)
Laptop & Mobile phone
Private Health Insurance

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