Administration Officer - Administration - Whangārei

Administration Officer - Administration

Permanent, Part-time

Whangarei, Northland

Who we are | Ko wai mātou

Awanui Labs - Northland (previously known as Northland Pathology Laboratory) provides high quality diagnostic pathology services to the community, healthcare professionals and their patients. Awanui labs Northland is owned by Awanui Group (Previously known as Asia Pacific Healthcare Group), a healthcare company committed to providing facilities and services that deliver exceptional care to its clients.

About the role | Mō te tūranga

We are seeking a friendly and organised Administration Officer to join our Northland laboratory team on a permanent part-time basis.

This is a varied and rewarding role within our Administration Department, where you will play a key part in supporting the smooth running of the laboratory. You will be responsible for ensuring patient and test information is accurately recorded, responding to telephone enquiries, assisting with local courier runs when required, and carrying out a range of general administrative duties as needed.

This position requires strong attention to detail, excellent customer service skills, and the ability to work both independently and collaboratively in a busy, fast-paced environment.

Hours of work: Full-time, Monday to Friday, 5 days per week. Standard 8-hour shifts rostered between 8:00am and 7:00pm

Key Responsibilities

• Accurately enter data into the Laboratory Information System (LIS) with a high level of attention to detail
• Respond to telephone enquiries in a professional and timely manner
• Monitor and manage incoming emails
• Assist with occasional courier runs as required
• Create patient lists and support the coordination of the home visit service
• Maintain accurate records and contribute to the delivery of efficient, high-quality laboratory services

About you | He kōrero mōu

To be successful in this role you need to have

• A motivated and reliable individual with strong attention to detail and a professional attitude is required.
• Excellent communication skills are essential, including a confident telephone manner.
• Strong computer skills and ability to work accurately in structured systems are required.
• Highly organised with the ability to prioritise and meet deadlines in a busy environment.
• Able to work well under pressure while maintaining accuracy and quality.
• Flexible, positive, and adaptable with a willingness to support continuous improvement.
• Experience in medical or laboratory administration and knowledge of medical terminology is an advantage but not essential.
• Eligibility to work in New Zealand.

What’s in it for you | He aha mōu

Our three core values guide us in achieving an inclusive and respected workplace where everyone can thrive and make a difference.

• Manaakitanga - We Care for each other and the people we serve.
• Whakapakari - We Improve and adapt to create opportunities for success.
• Hiranga - We Deliver the highest quality medical and scientific expertise.

• Our laboratory is highly automated and technically advanced, already delivering an outstanding service for patients and healthcare professionals.
• Explore excellent opportunities to enhance your skills with our in-house Learning and Development team, ensuring your professional competency and career growth.
• If you are passionate about your work, dedicated to quality and want to be part of a friendly supportive team, please click 'Apply now'
• Application closes 17 July 2026