General Manager

The General Manager will plan and oversee the daily operations of the restaurant to ensure goals and objectives are achieved.

Supervisory Responsibilities

• Exhibits Gracious Hospitality with both internal and external customers.
• Ensures that sanitation exceeds expectations.
• Hires and trains new employees, ensuring top quality candidates and employees are hired and retained.
• Organizes and oversees the schedules and work of assigned staff.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Duties/Responsibilities

• Plans and organizes daily activities related to restaurant operations.
• Measures productivity by analyzing performance data, financial data, and activity reports.
• Coordinates with back of house leadership to ensure successful restaurant operations.
• Determines labor needs weekly and daily to meet service standards.
• Assists with budget preparation for restaurant. Meets monthly budget expectations adjusting where necessary.
• Coordinates with sales and events manager to determine timing, and number of sales promotions.
• Assists with, or prepares and updates, organization’s standards and policies.
• Performs other related duties as required.

Required Skills/Abilities

• Excellent managerial and supervisory skills.
• Extensive knowledge of restaurant management.
• Ability to interpret financial data as needed to set sales goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.

Requirements

Education and Experience

• Bachelor’s degree in Hospitality Management or Business Management preferred
• Certification through ServSafe
• Five years of related experience required.

Physical Requirements

• Prolonged periods standing and walking
• Must be able to access and navigate the restaurant
• Must be able to lift 15 pounds at a time.