RV FRONT DESK AGENT

POSITION PURPOSE

Perform check-in and check-out processes of RV Front Desk.

ESSENTIAL FUNCTIONS

Greet and welcome guests upon arrival. Explain rates and availability to prospective customers both in person and via telephone. Actively participate in the sales process to increase park occupancy. Register guests into the computer, verifying reservation and address. Accept payment for guests’ accounts both at the time of registration, monthly and at checkout. Issue copy of and explain RV Park’s rules and policies. Issue keys to Corporate RV to guests. Perform tour of park facilities when needed. Maintain cleanliness within the office, laundry and gym areas.

OTHER

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the RV Park. In addition, attendance at all scheduled training sessions and meetings is required.

Requirements

EDUCATION

High school or equivalent education required.

EXPERIENCE

One to two years in a public contact position