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PR
Legal Assistant
Provana · Medellín, Medellin, Colombia
About The Role
We are seeking an organized, tech-savvy, and proactive Legal Assistant to support our growing legal team. In this role, you will be the operational engine of our practice, handling critical administrative, clerical, and client-facing tasks from a virtual environment. The ideal candidate has a proven track record of managing fast-paced digital workflows, handling remote collaboration tools with ease, and keeping case files meticulously organized.
Key Responsibilities
- Maintain, organize, and update digital client files within our cloud-based case management software.
- Manage attorney calendars, schedule depositions, client meetings, and mediations, and track strict court deadlines.
- Act as a primary point of contact via phone and email; conduct initial client screenings, collect basic intake information, and route inquiries appropriately.
- Order, track, and follow up on essential case records (medical records, billing statements, police reports, and insurance details).
- Handle e-filing with courts, draft standard administrative correspondence, manage digital mail, and assist with basic invoice or billing entry.
- Advanced English proficiency (C1 or higher).
- Availability to work on site in Medellin.
- Minimum of 1–2 years of experience in an administrative/legal role.
- High proficiency with cloud-based collaboration tools (e.g., Zoom, Slack, Microsoft Teams, SharePoint, or Google Workspace) and digital phone systems.
- Hands-on experience with legal case management software (e.g., Clio, Filevine, Smokeball, or similar platforms).
- Exceptional written and verbal communication skills with a professional, empathetic phone demeanor.
- Laser-sharp attention to detail and the ability to prioritize tasks independently without direct daily supervision.
Preferred Qualifications
- Prior experience working in a Personal Injury law firm (plaintiff or defense).
- Understanding of the medical records collection process, medical terminology, and requesting balances/liens.
- Experience communicating with auto insurance adjusters to open claims, check coverage limits, or request property damage updates.
- Full-time Colombian employment contract.
- Colombian public holidays.
- Vision care allowance.
- Prepaid medical coverage through SURA.
- Longevity bonuses.
- And much more!
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