Insurance Coordinator

I nsurance Coordinator Help Patients. Solve Problems. Grow Your Career. Rivertown Dental

Rivertown Dental is a privately owned, growing dental organization serving patients across western Wisconsin. We believe great patient care starts with great people, and we invest in our team through mentorship, training, and opportunities to grow as our organization grows.

About the Role

Our Insurance Coordinators help patients understand and maximize their dental benefits while working behind the scenes to ensure insurance claims are processed accurately and efficiently. This position is ideal for someone who enjoys problem solving, learning new systems, paying close attention to detail, and helping others.

You do not need prior insurance experience to be successful in this role. We provide training for motivated candidates, and we encourage current Patient Care Coordinators who are looking for a new career path to apply.

What You'll Do

• Verify dental insurance eligibility and benefits
• Submit and follow up on insurance claims
• Research unpaid, delayed, or denied claims
• Communicate with insurance companies by phone and online
• Work with our clinical and front office teams to resolve insurance questions
• Maintain accurate documentation in our systems
• Help improve the patient financial experience

What We're Looking For

Excellent attention to detail

Strong organizational skills

Comfort using computers and learning new software

Professional communication skills

A positive, team-oriented attitude

Reliable work ethic and willingness to learn

Preferred (not required)

Experience in a dental office

Patient Care Coordinator or front office experience

Insurance verification or billing experience

Customer service experience

Why This Role?

This is an opportunity to build a specialized skill set that is highly valued within dental organizations. You'll receive hands-on training from an experienced Revenue Cycle team and gain expertise that can open doors to future growth within Rivertown Dental.

Compensation & Benefits

• Hiring range: $22.00–$23.00 per hour, based on experience
• Medical, dental, and vision insurance
• 401(k) with company match
• Paid vacation and holidays
• Supportive, collaborative culture

Why You'll Succeed Here

We're looking for someone who is curious, dependable, and eager to learn. If you're someone who enjoys solving problems, takes pride in accuracy, and wants to grow your career with a team that supports one another, we'd love to hear from you.

Requirements