IT Systems Analyst II/III (Change Management) – Change Manager

• In support of Network/Cyberspace Operations mission, perform Service Transition Coordination.
• Analyzes changes of product design to determine the effect on the product design and function and determines and prepares documentation necessary for change

Key Tasks & Responsibilities

C oordinate and facilitate effective accomplishment of change and incident management among AFIN operators. This task includes:

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Receiving calls from AFIN operators to coordinate change process and incident resolution

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Processing, reviewing, categorizing, documenting and working with stakeholders to ensure high visibility Change Requests and Incidents are approved/routed through the system in a timely manner

Education & Experience

• Requires a bachelor's degree , or 2 - 4 years of related experience

Certifications

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• Required: IAT II = CySA+, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher
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• ITIL v4 Foundation
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• Desired: ITIL v4 Specialist – Create, Deliver, Support and/or ITIL v4 Strategist – Direct, Plan, and Improve

Security Clearance

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Required: TS/SCI

• Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)
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• IAT II = CySA +, Security+, CCNA - Security, GICSP, GSEC, SSCP or higher
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• Day Shift. This is a 24/7/365 mission and extended hours/days may be required