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CRM Manager

Jugabet · Chile

Digital MarketingManager LevelExternal listingfull-time18 days ago

About The Role

Jugabet is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market.

Perfect for those who aim to

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  • Plan and execute impactful campaigns using CRM tools, tracking results to optimize performance and engagement;
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  • Partner with cross-functional teams, including the product team to support the launch of new geographical markets, ensuring CRM readiness;
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  • Oversee reporting requirements, defining needs for new CRM functionalities, and refining existing processes;
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  • Stay updated on CRM trends and best practices, continually enhancing strategies and processes;
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  • Collaborate closely with wider CRM teams to ensure compliance and adherence to internal processes;
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  • Manage daily CRM campaigns, overseeing activities to maintain high-quality standards;
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  • Process and prioritize incoming requests from various divisions, verifying new functionality and assisting with timely execution.

Experience you’ll need to bring

  • At least 1+ year of hands-on experience managing CRM processes and marketing campaigns from briefing to setup;
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  • Proficiency with no-code CRM platforms, such as Optimove, Smartico, or Customer.io;
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  • Upper intermediate English, with strong written and spoken communication skills;
  • Experience in the iGaming industry will be a plus.

It's a perfect match if you have those personal features

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  • Detail-oriented with strong focus on accuracy and campaign quality;
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  • Analytical mindset and data-driven decision-making;
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  • Strong organizational and prioritization skills;
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  • Proactive and comfortable working in a fast-paced environment;
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  • Passionate about improving customer engagement across multiple verticals.

We offer competitive benefits to support your professional and personal growth, including

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  • Health & Wellness Focus;
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Global Medical Coverage;

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Growth Opportunities;

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  • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
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Performance-Driven Rewards;

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  • Dynamic Work Environment.
  • Apply, and let your growth journey begin.

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