About The Role

Role - Sr. Network Engineer

4+ years work experience in networking (Cisco Catalyst Switch, Cisco Router)
Manning of Network Support Desk
Manage shift operations - Break rotation, tardiness, SOPs are followed
Point contact for issues happening within his/her shift
Ensuring proper shift handover
Highlight any key shift issues or areas for improvement and provide recommendations on how to improve
Perform Network monitoring and fault rectifications of all detected alerts
Ensuring daily checklist are completed timely and correctly
Attending to Service/Change Requests
Manage escalation in accordance to defined process
Liaise with service providers ensuring third party/supplier faults are cleared in a controlled and timely manner
Supporting Skills - Cisco ASA Series, Cisco Router, Cisco Nexus Series
Required (one or more of the following):

Certifications such as CCNP/ CCIP/CCSP/ CCIE/ JNCA /ITILV3 and other relevant IT industry certificates
All your information will be kept confidential according to EEO guidelines.

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