Senior Associate - Investigations

What You Will Do

• Lead investigations into misconduct, fraud, theft, and policy violations end to end, from intake to
• closed report
• ● Gather evidence through interviews, document review, and data analysis, ensuring everything is
• obtained legally and ethically
• ● Analyze findings to identify root cause, patterns, and systemic risk, not just resolve individual
• cases
• ● Write investigation reports clear enough for executive leadership and, where needed, law
• enforcement authorities
• ● Recommend corrective actions based on root-cause analysis
• ● Partner with Legal, HR, Ops, and Finance on case-specific escalations and legal follow-through
• ● Work directly with Zonal, Cluster, and Area teams on high-impact field cases/incidents (theft,
• fraud
• What success looks like?
• ● Meet target case closure SLA as per internal SOP and policies
• ● Handle dynamic case volume through the quarter, ensuring adherence to SOP and audit
• committee reporting requirements
• ● Convert raw complaints into structured investigations by critically assessing the veracity of
• allegations, and deliver outcomes including corrective actions and drive systemic process/policy
• changes to reduce repeat incidents and patterns

What You Will Need

• Must have
• ● 3–5 years investigating misconduct, fraud, or policy violations
• ● Previous experience conducting interviews and running fact-finding investigations
• ● Strong report-writing able to present findings clearly to senior leadership
• ● Working knowledge of legal procedures and regulations governing investigation
• ● Comfortable handling confidential, high-sensitivity information
• ● Able to travel on short notice

Nice-to-have

• ● Experience in E-commerce, Logistics, Supply chain, Operations or relevant experience in similar
• high growth tech startups preferred
• ● CFE, PCI, or equivalent investigative certification
• ● Exposure to computer forensics or digital investigation tools
• ● Prior experience in law enforcement or a related investigative field.