Cluster Head ( Security & Investigation)

What You Will Do

• Develop and Lead the Cluster Security and Investigations Charter for a Region comprising
• multiple states.
• ● Coordinate with stakeholders from Operations and Central Control tower, Legal, Trust & Safety
• and other relevant teams to design short and long-term security, loss and fraud identification
• and prevention strategies.
• ● Partner with Cluster and Area operations teams to mitigate risk of theft, fraud and other high
• impact incidents.
• ● Performing risk assessment of site & operation model and frame mitigation measures.
• ● Regularly do security analysis, and work with Central teams for setting the right SOPs across
• nodes.
• ● Conduct regular security and process audits on the ground based on central data inputs
• ● Close the audit exercise by ensuring corrective measures and action on the identified
• stakeholders (employees/delivery personnel/sellers/ops vendors).
• ● Create Org and liaisoning muscle to intervene in case of ops disruptions and untoward incidents
• happening in different parts of the region.

What You Will Need

• 8-12 years of work experience with substantial experience in managing a geographically
• dispersed security, investigations and loss prevention team, with KRs around detection and
• prevention of security and loss incidents.
• ● Experience in Physical security operations and Investigations, preferably in E-commerce,
• Fulfillment, 3P Logistics, Supply chain, Operations, or relevant security experience in similar high
• growth tech startups.
• ● Outstanding organizational skills.
• ● Superior problem-solving and incident and case management skills.
• ● Experience in team building, managing, and coaching will be a plus.
• ● Knowledge & experience of laws applying to police & legal action and the judicial process.
• ● Ability to travel, sometimes at a short notice