Trading & Merchandising Specialist

MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.

Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and now in Cape Town South Africa!

Responsibilities

• Own the Build & Execution: Lead the end-to-end build and deployment of new landing pages, site updates, and promotional flows, ensuring everything is QA’d, pixel-perfect, and live on schedule
• CRO & A/B Testing: Support in our continuous testing roadmap. Use data to identify friction points in the user journey and build, launch, and report on A/B tests to drive conversion growth
• Operational Optimization: Proactively audit the site for performance issues, broken links, or UX bottlenecks, and drive the resolution of these issues independently
• Data-Driven Insights: Go beyond reporting; analyze site performance metrics (conversion, bounce rate, AOV) to provide actionable recommendations for site iterations
• Cross-Functional Collaboration: Work closely with Design and Product teams to shape new journeys and brief technical requirements for site improvements
• SEO Implementation: Apply SEO best practices to all new builds, ensuring meta-data, header structures, and internal linking support our organic growth strategy.

About You

• Experience: You have experience in an ecommerce trading or web operations role, with a strong portfolio of site builds or CRO projects
• Technical Proficiency: You are comfortable working in a CMS (e.g., Magnolia or similar) and are confident in delivering high quality builds
• Analytical Mindset: You are confident in Google Analytics and other reporting tools. You don’t just look at numbers; you look for the story behind them to make decisions
• Proactive Problem Solver: You are the person who spots a problem and fixes it before it impacts revenue. You take pride in your attention to detail
• Communication: You’re comfortable communicating with stakeholders across design, dev, and marketing to keep projects moving
• Tools: Familiarity with wireframing tools (e.g. Figma) and project management software (e.g. Jira) is a major plus

Nice to Haves

• Experience working within a CMS (Content Management System)