Teller / Customer Service Representative - Jamestown - Full-Time

• Rotating Saturdays: 8:45 AM - 12:30 PM ( earn an additional +$5/hour for Saturdays! )

Pay: $17.75-$18.75 per hour

Work Location Type: In-Office

Gate City Bank is hiring a full-time Customer Service Representative to join our retail banking team at our Jamestown office . This role is ideal for someone who enjoys working with people, values accuracy, and wants to make a difference through exceptional service.

What You’ll Do

• Deliver top-notch service by assisting customers with financial transactions and identifying ways to make banking simpler and more rewarding for them.
• Open new accounts and educate customers about our innovative products and services.
• Balance your cash drawer with precision and accuracy.
• Follow established policies, procedures, and service standards

What You’ll Need

• High school diploma or equivalent required.
• 1-2 years of customer service, cash handling, or sales experience strongly preferred.
• Strong attention to detail and a passion for accuracy.
• Enthusiasm for creating positive customer experiences.

Why You’ll Love Working Here

• Competitive Pay: The starting pay range for this position is between $17.75 - $1 8.75 per hour, with an additional $5/hr for Saturday shifts.
• Career Growth: Clear pathways for career advancement and promotional opportunities.
• Full-Time Hours: Convenient daytime hours for busy schedules, guaranteed 40 hours each week at our Jamestown Office !
• Comprehensive Benefits: All full-time team members, and qualified part-time team members are eligible for a variety of benefits, including, but not limited to, Medical/Dental/Vision insurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found at gatecity.bank/careers.

At Gate City Bank, we’re more than just a workplace - we’re a community. Join us in our mission to provide a "Better Way of Life" for our customers, communities, and team members. Let’s make an impact together.

The pay range for this position is $17.75-$18.75, based on factors such as education, experience, and overall qualifications. Gate City Bank offers a comprehensive benefits package for eligible part-time and all full-time employees, including, but not limited to, Medical/Dental/Vision insurance options, 401(k) match, PTO and Wellness benefits, and more! All benefits can be found at gatecity.bank/careers.

EOE/including Disability/Vets

Member FDIC