Store Office Supervisor

Store Office Supervisor

Wage Range

$19.00 - $21.00 per hour

Position Overview

• Perform Reviews; perform office and administrative work in the areas of sign making, vendor receiving and relations, banking, and cash handling.
• Take deposits to banks and pick up mail from the Post Office. This position requires that you have your own personal transportation and a valid Driver's License.
• Mileage paid for work-related travel at state rates.

Essential Job Functions

• Supervise a small team
• Operate office machines, such as photocopiers and scanners, facsimile machines, voice

mail systems, and personal computers.

• Answer telephones, direct calls, and take messages.
• Receive, record, and bank cash, checks, and vouchers.
• Maintain and update filing, inventory, mailing, and database systems, either manually or

using a computer.

• Communicate with customers, employees, and other individuals to answer questions,

disseminate or explain information, take orders, and address complaints.

• Compile, copy, sort, and file records of office activities, business transactions, and other

activities.

• Lifting and moving boxes, trays, and other items during receiving. Often up to 10 lbs,

some over 10 lbs.

Non-essential Job Functions

• Occasionally open, sort, and route incoming mail, answer correspondence, and prepare

outgoing mail.

• May review files, records, and other documents to obtain information to respond to

requests.

Requirements

• Clerical - Knowledge of administrative and clerical procedures and systems such as

• word processing, managing files and records, designing forms, and other office tasks,
• procedures and terminology.

• English Language - Knowledge of the structure and content of the English language,

including the meaning and spelling of words, rules of composition, and grammar.

• Customer and Personal Service - Knowledge of principles and processes for providing

• customer and personal services. This includes customer needs assessment, meeting
• quality standards for services, and evaluation of customer satisfaction.

• Time Management - Managing one's own time.

Other Skills/Abilities

• Active Listening - Giving full attention to what other people are saying, taking time to

• understand the points being made, asking questions as appropriate, and not interrupting
• at inappropriate times.

• Reading Comprehension - Understanding written sentences and paragraphs in work

related documents.

• Speaking - Talking to others to convey information effectively.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of

alternative solutions, conclusions, or approaches to problems.

• Mathematical Reasoning - The ability to choose the right mathematical methods or

formulas to solve a problem.

• Writing - Communicating effectively in writing as appropriate for the needs of the

audience

• Problem Sensitivity- The ability to tell when something is wrong or is likely to go wrong.

It does not involve solving the problem, only recognizing that there is a problem.

• Information Ordering - The ability to arrange things or actions in a certain order or

• pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters,
• words, pictures, mathematical operations).

Physical Requirements

• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Sitting--This position requires much of the time spent sitting.
• Lifting--Some lifting during receiving.

• NOTE: This job description is not intended to be all-inclusive. An employee may perform other
• related duties as negotiated to meet the ongoing needs of the organization.