HRIS Operations Manager

• Health Insurance Experts that guide you from enrollment to peace of mind!
• At Catch Coverage, we’re more than an Insurance organization, we’re a team of dedicated,
• compassionate professionals united by a mission to improve lives and elevate the customer experience.
• When you join us, you become part of a forward-thinking, customer-focused culture that invests in your
• growth, supports your well-being, and empowers you to make a meaningful impact on people’s
• everyday lives.
• If you’re ready to advance your career in a dynamic, innovative, and genuinely supportive environment,
• apply today and discover why Catch Coverage is shaping the future of Insurance.

Job Position: HR Operations Manager

Location: Onsite Clearwater, FL

PURPOSE OF THE JOB

• The HR Operations Manager at Catch Coverage is a key people operations leader responsible for
• driving HR systems efficiency, team performance, and organizational compliance. This role is hands on,
• leads a team of HR operations professionals and serves as the subject matter expert for HR
• administration, security role configuration, workflow design, and process improvement. The HR
• Operations Manager ensures that the people infrastructure supporting our 3,000+ employee
• organization runs with precision, integrity, and a continuous improvement mindset. This role is fully
• onsite in Clearwater, FL five days a week and partners closely with HR leadership, payroll, IT, and cross-
• functional teams to deliver a best-in-class employee experience.

RESPONSIBILITIES

• Lead, develop, and manage a team of HR Operations professionals, providing coaching, direction,

• and accountability to ensure high performance and consistent execution across all HR ops
• functions.

• Serve as the primary HRIS System Administrator, owning configuration, workflows maintenance,

security roles, compliance, data governance and system integrity across all HR platforms.

• Design, build, and optimize HRIS workflows to support hiring, onboarding, employee changes,

offboarding, and compliance processes.

• Oversee and continuously improve the full-cycle onboarding process to ensure a seamless,

compliant, and engaging experience for all new hires.

• Establish and maintain audit processes, checks and balances, and internal controls to ensure data

accuracy, regulatory compliance, and HR best practices across all operations.

• Identify opportunities for process improvement and lead initiatives that increase efficiency,

reduce manual effort, and scale HR operations in line with organizational growth.

• Partner with Payroll, IT, Compliance, and HR leadership to ensure system configurations and

operational processes align with business needs and legal requirements.

• Maintain documentation of all HR systems processes, workflows, security configurations, and

standard operating procedures.

• Support HR reporting and analytics, ensuring data integrity and providing actionable insights to

HR leadership and senior stakeholders.

• Stay current on HRIS updates, industry best practices, and employment law changes that impact

HR operations.

Requirements

• Associate’s degree required; Bachelor’s degree in human resources, Business Administration, or a

related field preferred.

• Minimum of five (5) years of progressive HR operations or HRIS experience.
• Minimum of two (2) years of experience managing or leading a team.
• Must be available to work fully onsite in Clearwater, FL five (5) days per week. This is not a remote

or hybrid position.

• Demonstrated expertise as an HRIS System Administrator, including security role management,

workflow configuration, and system audits.

• Experience with Paylocity strongly preferred.
• Familiarity with Jira or similar project/workflow management tools a plus.
• Strong working knowledge of HR compliance, audit practices, and employment law.
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities

in a fast-paced environment.

• Strong communication and interpersonal skills with the ability to collaborate across all levels of

the organization.

BENEFITS

• Paid Holidays (6)
• Paid Time Off
• Medical Insurance, National Plan Options
• Dental Insurance
• Vision Insurance
• Voluntary Life and AD&D
• Plans including Accident, Critical Illness, Hospital Indemnity
• Employee Assistance Program
• 401(k) with portion of Co Match
• Bereavement Leave & Jury Duty Pay

Salary Description

80,000 - 85,000 USD Annually