Danish Speaking Corporate Customer Advisor -Remote in Greece

Patrique Mercier Recruitment FR is pleased to present a remarkable opportunity for a Danish Speaking Corporate Customer Advisor. This role is ideal for individuals who are passionate about delivering top-quality customer service and are looking to thrive in a corporate environment that values client satisfaction and professional support.

Responsibilities

• Provide high-quality assistance to Danish-speaking corporate clients through various communication channels, including phone, email, and live chat.
• Respond to customer inquiries related to corporate accounts, product details, and service issues with efficiency and accuracy.
• Foster and maintain strong relationships with clients by understanding their needs and delivering exceptional service.
• Educate corporate customers about the company's products and services to enhance their experience with the brand.
• Keep detailed records of customer interactions and manage inquiries using the CRM system for tracking and reporting purposes.
• Work collaboratively with sales and technical support teams to address and resolve customer issues effectively.
• Gather and analyze customer feedback to continuously improve service offerings.

Requirements

• Fluency in Danish and English, both written and spoken.
• Experience in customer service, especially in a corporate or B2B setting.
• Strong understanding of corporate customer needs with a professional approach to service.
• Excellent communication and interpersonal skills, demonstrating a commitment to customer satisfaction.
• Proficiency in customer service software and the Microsoft Office Suite.
• Ability to analyze problems and provide effective solutions in a fast-paced environment.
• Willingness to work flexible hours, including evenings and weekends if necessary.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...