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Danish Speaking Automotive Customer Advisor in Greece

Patrique Mercier Recruitment By Nellie · Remote, Denmark

Mechanical / Automotive EngineeringRemoteExternal listingfull-time17 days ago

About The Role

Patrique Mercier Recruitment FR is thrilled to present a unique opportunity for a Danish Speaking Automotive Customer Advisor. This position is ideal for those who are enthusiastic about the automotive industry and have a passion for delivering exceptional customer support to Danish-speaking clients.

Responsibilities

  • Deliver excellent customer service to Danish-speaking customers through live chat, email, and phone communication.
  • Assist customers with inquiries regarding automotive products, services, and technical support issues.
  • Educate and inform customers about product features and benefits to enhance their experience.
  • Gather customer feedback and suggestions to help improve services and product offerings.
  • Collaborate with internal teams to effectively address and resolve customer queries.
  • Stay informed about the latest automotive trends and new product launches to provide accurate information to customers.
  • Maintain detailed and organized records of customer interactions in the CRM system for tracking purposes.

Requirements

  • Fluency in Danish and English, both written and verbal.
  • Previous customer service experience, ideally in the automotive sector.
  • Strong interest in automotive products and familiarity with the industry.
  • Exceptional communication and interpersonal skills with a focus on customer satisfaction.
  • Proficiency in customer service applications along with Microsoft Office tools.
  • Ability to solve problems effectively and work efficiently in a dynamic environment.
  • Willingness to work flexible hours, including evenings and weekends as needed.

Benefits

  • Competitive Monthly Salary
  • Monthly Performance Bonus
  • Fully Paid Training
  • Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  • Health Insurance
  • Private Health Insurance
  • 2 Extra Salaries Per Year
  • And Much More...

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