Loan Officer - SC

Position Reports to: Loan Manager

Next Level Up: VP of Lending and Collections

Summary

As an Underwriter, will be responsible for underwriting new loan applications according to our RBL guidelines and cross selling new products and services for members. The Underwriter will evaluate each member account and suggest solutions which will add value to their membership. At the same

time, this will also build value to the credit union within our risk guidelines. As a loan processor responsible for booking consumer loans and meeting required individual floor goals and department

goals.

Responsibilities

• Responsible for providing members with proper disclosures, collect signatures, forms and

proper ID’s for all accounts/services

• Have in-depth knowledge of our products and services in order to assist the members on the

benefits of a new loan.

• Responsible for all aspects of setting up new loans
• Interview applicant and assist with detailed information regarding their specific financial

needs

• Process loan application in accordance with CU policies and procedures and risk-based

guidelines.

• Gather required documentation such as proof of income, employment and references for

proper underwriting

• Data entry of loan application and all documentation into Loancierge; review credit reports

and prepare debt to income ratios and all aspects of underwriting loans

• Prepare closing documents with disclosures, schedule closing interview with loan processing

and disburse funds as specified

• Cross-sell credit related insurance products (GAP, credit insurance, extended warranties)
• Look up NADA book values and assist members in finding new and used cars; use Dealer

Select program

• Prepare title transfer and CU lien documents for Auto, RV, Boat and motorcycle purchases or

refinances.

• Process changes in terms for existing loans such as due date modification and frequency

changes

• Work Contact Manager Queue as required and in a timely fashion (24 hours or less)
• Provide adverse action on loans denied.
• Responsible for compliance of all Federal and State rules and regulations pertaining but not

• limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, OFAC, NCUA
• Privacy Regulations, Reg DD, Reg D, Reg E, Reg CC, Reg Z, Reg B, Service Members Civil
• Relief, FCRA/FACTA, and Right to Financial Privacy Act.

• Reasonable accommodations may be made to enable individuals with disabilities to perform

the essential functions.

Knowledge and Experience

• Ability to evaluate the member’s needs and suggest solutions from our products and services
• Knowledge in lending and Loancierge system
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Ability to calculate figures and amounts such as interest, rates, percentages, ratios
• Ability to read, analyze and interpret instructions, procedures and regulations
• One-year PC experience including word, excel, and other Microsoft applications
• Complete working knowledge of credit union products and services, including but not limited

• to: loans, savings accounts, certificates of deposits, IRA programs, share draft programs,
• ATM and debit card services, direct deposit, payroll deduction, BALANCE, Alert Me, CUNA
• Mutual insurance products, and more

• Knowledgeable about the credit union system, its structure, common language and

acronyms, philosophy and the credit union’s mission statement

Requirements

• Experience reading and interpreting credit reports
• Familiarity with computers and banking applications/software
• Solid understanding of lending products and practices
• Excellent communication, and interpersonal skills. Attention to detail.
• Customer satisfaction orientation and sales competencies