Junior IT Systems Administrator (Cloud & Support Focus)

Who are we?

PressEnter Group is a dynamic and innovative force within the iGaming industry, headquartered in Malta. We are a passionate, people-first team dedicated to delivering exceptional online casino experiences, thriving in a fast-paced environment where bold thinking, curiosity, and collaboration drive continuous improvement.

Respons i b i l i t i es

• Manage Azure Virtual Desktop (AVD) & Remote VMs:

Provision, maintain, and troubleshoot remote virtual machine environments to ensure seamless access for

• Level 2/3 Technical Support:

Act as the primary escalation point for complex user issues, specifically regarding system access, hardware failures, and software

• Cloud Identity Management:

Administer Microsoft Entra ID (Azure AD), managing user lifecycles, groups, and permissions.

• System Maintenance:

Oversee the deployment of patches, security updates, and software installations across the organizationʼs device

• Network Operations:

Maintain office connectivity (wired/wireless) and VPN tunnels to ensure stable access to cloud resources.

• Security & Compliance:

Monitor security logs and ensure endpoints comply with company policies (GDPR, ISO27001) using Microsoft Intune or similar

• Documentation:

Maintain clear, up-to-date technical documentation for internal processes and user-facing "how-to" guides.

• On-Call Support:

• Participate in an occasional on-call rotation to resolve critical "lock-out" incidents or emergency system outages.
• Requ i rements

• Hands-on Azure Experience:

Proven experience managing Azure Remote VMs or Virtual

• Microsoft 365 Expertise:

Strong proficiency in managing Exchange Online, SharePoint, and Teams administration.

• Environment Familiarity: Comfortable navigating and troubleshooting both Windows (primary) and Linux (secondary) environments.
• Scripting:

Ability to use PowerShell to automate repetitive administrative tasks or bulk user changes.

• Technical Troubleshooting: Strong diagnostic skills for hardware, software, and networking
• Tools:

Experience with Jira for ticketing and Confluence for

• Education/Certs:

A degree in IT or relevant certifications (e.g., AZ-104: Azure Administrator Associate) is highly regarded.

• Experience:

• 3+ years in a technical support or junior systems administration
• Soft Sk i lls

• User-Centric Mindset:

Patience and clarity when assisting users with technical difficulties.

• Self-Starter: Ability to work independently and manage a ticket queue without constant
• Detail-Oriented:

Precision in managing permissions and security settings where errors can impact compliance.

• Composure: The ability to remain calm and effective when resolving urgent "system-down" scenarios.

What we offer?

• Inspiring Workspace: Our HQ in Sliema, Malta, with fantastic sea views, shower facilities, and an open-plan working environment
• Well-being Focus: Access to our Mental Well-Being Program
• Rewards: Refer a Friend Bonus
• Fitness: Discounted gym membership
• Health & Wellness: Private Health Insurance, Dental Insurance, and wellness vouchers
• Vibrant Culture: Regular social gatherings on our terrace, plus team and company events
• Flexibility: Hybrid working model to support work-life balance