Husbandry Agent

• Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
• Main responsibilities

• Coordination with SASA Account sales on matters related to the coordination and service

performance of Husbandry port calls entering the area.

• Respond and follow up on customer enquiries.
• Ensure that all appointments are handled without delay and assigned correctly to responsible

for service execution.

• Ensure Proforma DAs are being sent promptly.
• Ensure advance f unding (approved by customer) is remitted correctly to local agent’s bank

account at least 3 days before vessel arrival.

• Ensure correct amount of pre-funding are received or the correct level of authority has approved

any deviation, prior to performing the Port Call.

• Coordinate port calls and services ef fectively, including proper monitoring of the vessel and

• attendance to any change requests in compliance with Husbandry Agency Standard Operating
• Procedures, including correct use of the operating systems (WASP and any other approved
• Husbandry application whenever applicable).

• Select and book suppliers and sub-agents using standard supplier management processes and

systems and in compliance with Supplier Governance standard .

• Monitor and record expenses that arise during vessels’ port call .
• For global port calls, monitor the execution of the port call and work closely with Operations to

ensure that we meet customers’ expectations .

• Ensure Cash-in-Transit (Cash to Master) as per WPS procedure.
• Suggest process improvements based on ef f iciency, productivity or cost ef fectiveness gains .
• DA handling (Proforma & Revised), including correct data input, monitoring, and verif ication.
• Register and follow up complaints/non-compliances through Improvement Potential system.
• Attend business review meetings with customers as required and interact with the relevant

KAMs.
#WPS