Manager - Operations (Merchandising)

Job Summary

The Manager - Business Operations will support our Account Management Teams serving our key customers. The successful candidate will drive operational excellence through data management and analytics, vendor engagement and performance analysis, and the delivery of structured insights via presentations and effective communication. Strong collaboration with internal and external stakeholders is essential to enhance process efficiency and effectiveness. About us

Li & Fung is a global leader in consumer goods sourcing and end-to-end supply chain solutions. We empower brands and retailers by delivering commercial and operational excellence across every stage of the product lifecycle.

For over a century, innovation and creativity have continued to drive our business. Connecting bright minds and crowdsourcing ideas, using design thinking, collaborative workspaces and rapid prototyping are just some of the ways we innovate at Li & Fung every day.

Today, we responsibly managing supply chains for high volume, time sensitive goods worldwide. Our end‑to‑end services include product design, raw‑material sourcing, production, quality assurance and logistics across apparel, footwear, accessories and household products.

Our aspiration is to deliver value in global supply chains by living our values around people, partners and planet. Guided by Humility, Entrepreneurship and Family, we focus on commercial performance that respects people and the environment.

We are looking for a detail-oriented and highly analytical Manager – Operations (Merchandising) to join us!

Here is what you need to know about this role

Account Management Support

• Support Account Management Teams in coordinating customer buying trips and organizing management meetings.
• Align operational strategies with business objectives and contribute to strengthening vendor relationships through process enhancements and policy updates.

Stakeholder Collaborations

• Foster strong working relationships with internal teams and external partners.
• Drive collaboration with customers and internal teams to design process strategies and deliver measurable improvements in operational efficiency and productivity.
• Promote alignment across functions to ensure smooth operations and drive continuous improvement.

Data Analytics, Management & Reporting

• Consolidate, manage, and maintain operational and vendor-related data across systems using spreadsheets and analytical platforms, ensuring accuracy, consistency, and timely updates.
• Apply analytical methodologies and leverage tools including Excel, Power BI, Tableau, and AI-powered solutions to extract insights and visualize trends.
• Present findings through structured reports and impactful PowerPoint presentations to support internal reviews and strategic decision-making.

You might be a good fit if you have/are …

• Bachelor’s degree in Business Administration, Operations Management, or a related discipline.
• Minimum 8 years of experience in business operations, preferably from supply chain or sourcing industry; candidates with merchandising or account management background will also be considered.
• Strong analytical and numerical skills, with proven ability to interpret data and deliver actionable insights.
• Proficiency in MS Excel and PowerPoint; experience with data visualization tools such as Tableau, Power BI, and AI-powered analytics platforms is preferred.
• Experience in supporting IT or AI-related projects is an advantage.
• Excellent communication and interpersonal skills, with the ability to work effectively across teams and with external partners.
• Highly detail-oriented, with a strong focus on data accuracy and reporting quality.
• Self-motivated and able to work independently in a fast-paced and dynamic environment.
• Fluent in written and spoken English and Cantonese; Mandarin is a plus.
• Flexible and proactive, with a willingness to take on additional duties or ad-hoc tasks as necessary.

If this sounds like you, Apply Now!

#lftrading #lifung

It’s alright if this is not what you are looking for! You can also join us on LF Talent Network by clicking HERE . We will contact you when the right job opportunity comes up!

As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and/or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

Li & Fung may use AI-supported tools to assist with the processing and review of job applications. These tools may be used to summarise candidate information and assess application materials against role-related criteria for recruitment purposes. Any AI-generated output is used solely to support the review process. Final hiring decisions are made by authorised HR personnel and hiring managers. If you have any questions about our use of AI-supported tools in the recruitment process, please contact our recruitment team.

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