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Implementation Consultant
keyloop · South Africa
About The Role
Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers.
We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs.
We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it?
Key Responsibilities
- Ensure project activities are delivered within quality, time, and legal frameworks.
- Engage with customers remotely and onsite.
- Perform discovery, documentation, configuration, training, and post go-live support.
- Contribute to product reviews and knowledge development.
Core Competencies
- Standardization & Efficiency
- Results Accountability
- Communication & Collaboration
- Client Focus
- Outside-in Perspective
- Bias for Growth
Key Performance Indicators
- Successful project delivery (time, cost, quality)
- 95% assignment completion rate
- Rework - 80% utilization
Skills & Experience
- Experience in Finance, CRM, ERP, or technical implementations
- Strong analytical and communication skills
- Process-driven and adaptable to change
- Automotive Aftersales Department industry knowledge
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