Program Assistant, MiFamily Together

Estimated Start Date: September 16, 2026

Term: This is a 3-year, state-funded contract, with the possibility of extension.

Position Summary

The Clerical Staff position provides administrative and clerical support to program leadership and direct service staff to support efficient program operations. Responsibilities may include file organization, data entry, scheduling assistance, preparation of program materials, and support with documentation and office tasks.

This position supports the daily functioning of agency programs and assists staff in maintaining organized and accurate records while ensuring confidentiality and compliance with agency policies and procedures. Clerical Staff do not provide direct services to children or families.

Qualifications

• High school diploma or equivalent required
• Prior administrative or clerical experience in a human services, healthcare, or office setting preferred
• Basic computer proficiency required
• Strong organizational skills and attention to detail
• Ability to maintain confidentiality and manage information appropriately
• Ability to work both independently and collaboratively

Essential Functions and Responsibilities

Administrative and Clerical Support

• Provide administrative and clerical support to program leadership and direct service staff
• Support scheduling activities, meeting coordination, and general office operations
• Prepare and organize program materials and related documents

Documentation and Compliance

• Handle confidential information in a professional and appropriate manner
• Assist with file organization, data entry, document preparation, and record maintenance
• Support compliance with agency policies and applicable confidentiality requirements
• Complete assigned clerical tasks in a timely and organized manner

Professional Responsibility

• Maintain professional communication with staff and community partners as appropriate
• Demonstrate reliability, organization, and attention to detail
• Demonstrate the ability to accept and apply feedback
• Participate in required meetings and trainings as assigned

Work Environment and Schedule

This position is primarily office-based and may require interaction with staff, visitors, and community partners during normal business operations.

Physical Requirements

This position requires the ability to

• Operate standard office equipment
• Sit, stand, and move for extended periods
• Lift and move office supplies and materials as needed

Employment Responsibilities

• Must possess a valid driver’s license and maintain appropriate automobile insurance if transportation responsibilities are assigned
• Must not have been convicted of child abuse or neglect, or a felony involving harm or threatened harm to an individual within the 10 years immediately preceding the date of hire
• Must not be listed on the central registry as a perpetrator of child abuse or child neglect

Commitment to Mission and Values

Clerical Staff will follow and uphold the agency’s Mission and Vision Statements, including its commitment to strength-based services, inclusion, and diversity.

Equal Employment Opportunity Statement

Hands Across The Water does not discriminate against an employee or applicant for employment with respect to hire, tenure, terms, conditions, or privileges of employment, or any matter directly or indirectly related to employment, because of race, ethnicity, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, height, weight, familial or marital status, mental or physical ability, socioeconomic status, military service obligation, veteran status, or any other basis protected by federal, state, or local law.

Please refrain from calling regarding the status of your application. All applications will be reviewed, and all applicants will be notified of their status.