Warehouse Platform Supervisor (Nights)

Summary/Objective

• To provide team leadership and management to attain safety, quality, delivery, cost and talent building objectives for the MAU associates supporting Kimberly-Clark, Hendersonville Location.

Essential Functions

• Customer Expectations:
• This position will strive to achieve exceptional product and process knowledge in every element of the area. This knowledge will be focused on team development of the crews. Critical to this effort will be developing, through interaction, the total skill sets of the Material Handler. The goal is to have the skills developed to a point that the incumbents can provide support and relief as a functioning group.
• The incumbent reports to the Operations Manager and receives work direction from this Manager based on circumstances and conditions that might exist.
• She/he must possess an exceptional understanding of quality management/quality process, environmental management, operations processes knowledge and business skills.
• This individual will continuously strive to become an expert on the customers, products, processes, quality systems, machinery and controls in the warehouse area.
• She/he must communicate directly with Kimberly-Clark Corporation Leadership Team, MAU Leadership, audit and/or regulatory personnel to ensure agreed upon performance expectations are met or exceeded.
• A critical element of this position is to effectively work with the total team in the timely completion of assigned duties and requirements.
• Coordinate development and management of effective training databases for the Crews.
• Provide supervision of the MAU staff assigned to specific assets on rotating shift operation
• Flow to work scheduling based on production
• Serve as Subject Matter Expert with processes and continuous improvement
• Ensure that processes are completed to SQDC standards
• Ensure adherence to federal, state, and local laws
• Management of multiple raw materials that have critical process variables that must be controlled

Talent Management

• Provide leadership to Associates within the warehouse as well as across the Mill.
• Sustain and support Leader Standard Work for MAU.
• Assist with conflict resolution between employees and the customer as well as between employees.
• Provide coaching, training and mentoring to all MAU employees and within.

Crisis Management

• On shift safety issues, injuries, property damage and personnel incident reporting security compliance, post-accident reports and drug screens

Operational Management

• Supervise the warehouse with safety as priority number one.
• Ensure profitability of the department by controlling costs and managing the workforce to best meet the customer’s needs.
• Participate in continuous improvement projects to help gain operational excellence and reduce costs.
• Provide outstanding MAU Customer Service.
• Investigate material damage and material shortage
• Ensure compliance with GMP, dress code and MAU policies
• Update communication boards and address issues that are “Red”
• Employee attendance counseling
• Payroll/KRONOS maintenance
• Active participation in Simple Problem solving.

Other Duties

• Serve as key resource during daily MAU Meetings
• Special customer requests

Competencies

• Communication Proficiency
• Customer/Client Focus
• Problem Solving/Analysis
• Time Management
• Project Management
• Decision Making
• Leadership
• Teamwork Orientation
• Results Driven

Required Competencies for all MAU Staff

• Ethical Conduct
• Personal Effectiveness/Credibility

Required Education and Experience

Bachelor’s degree or 3 years applicable experience

Supervisory Responsibility

• Direct the activity of shift supervision and 10 to 14 hourly employees in KCBM warehouse.

Career Path Progression from this position

• Platform Trainer
• Platform Manager
• Site Manager
• General Manager

Work Environment or Working Conditions

• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

• Must be able to walk up to 6 miles daily. Must be able to lift up to 15 lbs. that must be met by an employee to successfully perform the essential functions of this job. For example:

Travel

• Occasional travel may be needed but limited to less than 25 miles per month

EEO Statement

Insert EEO clause(s) that outlines federal contractor requirements and practices and/or equal employer opportunity requirements, if applicable.

Other Duties

Use ‘other duties’ disclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.