Executive, Property Management

It's fun to work in a company where people truly BELIEVE in what they're doing!

Role Summary

The Executive, Property Management performs day-to-day operations of assigned properties, maintains smooth processes, and supports residents' relations. This role also collects rent and assists in budget preparations, while records financial and operational data.

Key Outcomes

• Maintains seamless daily operations that contribute to high tenant satisfaction.
• Follow up on and resolve maintenance and tenant issues efficiently.
• Ensures accurate collection of rent and timely submission of reports.

Key Responsibilities

Daily Operations Management

• Performs routine property operations and supports tenant and owner needs.
• Coordinates maintenance work and follows up to ensure prompt completion.
• Searches for solutions to tenant concerns and checks progress on open items.
• Updates internal systems and files documents for property records.

Maintenance charges & sinking fund collection

• Collects and records rent and fees.
• Follows up on delinquent accounts and posts updates to the ledger.
• Assists in compiling and reviewing maintenance requests.
• Checks the status of ongoing repairs and scans reports for inconsistencies.

Reporting & Administration

• Assists in compiling financial data and preparing property budgets.
• Maintains organized records of tenant interactions and maintenance activity.
• Types and proofreads reports for internal and external use.
• Calculates expense summaries and itemizes charges when needed.
• Transcribes meeting notes or contractor updates into formal documentation.

Core Competencies & Technical Expertise

Technical Competencies (Specialized Knowledge & Industry Standards)

• Daily Operations – Performs and maintains day-to-day property functions to ensure tenant satisfaction.
• Property Maintenance – Assists in coordinating and following up on routine and emergency repairs.
• Compliance & Inspection – Conducts site checks and ensures adherence to safety and Strata Management Act 2013.
• Financial Support – Collects rent, compiles data, and calculates basic expenses for budget preparation.
• Complaint Handling – Searches for resolution, follows up on tenant issues, and records outcomes.
• Contractor Coordination – Supports communication with vendors and checks service delivery quality.

Tools & Methodologies (Enhancing Execution & Productivity)

• System Updates – Posts, transcribes, and updates property records digitally.
• Budget Input – Compiles expense data and calculates cost breakdowns.
• Feedback & Logs – Records, types, and proofreads service reports and tenant communications.
• Digital Coordination – Scans documents, sorts requests, and supports report formatting.

Operational Support (Execution & Collaboration)

• Task Management – Sorts and prioritizes responsibilities for smooth property operations.
• Team Collaboration – Assists team members and supports cross-functional work with finance, contractors, and management.
• Record Keeping – Files and updates reports, tenant logs, and system data.
• Emergency Response – Responds to urgent property issues and coordinates immediate action.

Mindset & Behaviours (What It Takes to Succeed in the Role)

• Customer-Focused – Maintains professionalism and clarity in communication with tenants and owners.
• Reliable & Detail-Oriented – Follows up, checks reports, and itemizes issues to ensure task accuracy.
• Proactive & Analytical – Searches for gaps, scans for risks, and compiles feedback for action.
• Multi-Tasking – Handles concurrent tasks and adapts to a dynamic property environment.

Qualification and Experience

• Educational Background : Diploma/Degree in Property Management, Facilities Management, Business Administration, or a related field.
• Professional Experience : Fresh graduate or at least 1 year of experience in property management or a related role.
• Technical Skills : Basic knowledge of property management software and maintenance coordination.

The selection process may take some time as we carefully consider each talent that comes our way. Please note that we will only be in contact with successfully shortlisted candidates for the next phase of the recruitment process within 2-4 weeks. We truly appreciate your interest and always look forward to meeting great people who’d like to work with us!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!