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IB
Medical Scheduler
Impact BPO · Tegucigalpa, Honduras
About The Role
We are looking for a dedicated and detail-oriented Medical Scheduler to join our healthcare team. You will play a key role in ensuring our patients receive timely, accurate, and compassionate support by managing their appointments and providing clear guidance throughout their care journey.
Responsibilities
- Efficiently schedule and coordinate patient appointments with healthcare providers.
- Confirm, remind, and reschedule appointments while addressing any patient concerns.
- Provide patients with clear instructions about appointment requirements, preparation steps, and clinic locations.
- Maintain accurate patient records and ensure confidentiality at all times.
- Collaborate with clinical and administrative teams to optimize appointment flow and patient experience.
Qualifications
- High school diploma or equivalent; additional training or certification in the medical field is a plus.
- Excellent organizational and communication skills with the ability to multitask in a fast-paced environment.
- Detail-oriented and proactive, with the ability to handle sensitive information with discretion.
- Strong problem-solving skills and a patient-focused mindset.
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