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Medical Scheduler

Impact BPO · Tegucigalpa, Honduras

Operations ManagementExternal listingFull-time15 days ago

About The Role

We are looking for a dedicated and detail-oriented Medical Scheduler to join our healthcare team. You will play a key role in ensuring our patients receive timely, accurate, and compassionate support by managing their appointments and providing clear guidance throughout their care journey.

Responsibilities

  • Efficiently schedule and coordinate patient appointments with healthcare providers.
  • Confirm, remind, and reschedule appointments while addressing any patient concerns.
  • Provide patients with clear instructions about appointment requirements, preparation steps, and clinic locations.
  • Maintain accurate patient records and ensure confidentiality at all times.
  • Collaborate with clinical and administrative teams to optimize appointment flow and patient experience.

Qualifications

  • High school diploma or equivalent; additional training or certification in the medical field is a plus.
  • Excellent organizational and communication skills with the ability to multitask in a fast-paced environment.
  • Detail-oriented and proactive, with the ability to handle sensitive information with discretion.
  • Strong problem-solving skills and a patient-focused mindset.

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