Administrative Assistant - Home Health

• The Administrative Assistant supports the daily operations of the Home Health department
• by performing clerical, administrative, and coordination tasks. This role ensures efficient
• office workflow, accurate documentation support, timely communication, and overall
• operational organization. The Administrative Assistant works closely with clinical and
• administrative leadership to support patient care processes and agency compliance.

Essential Duties & Responsibilities

Office & Administrative Support

• Maintain organized office operations, including filing, scanning, faxing, and data entry.
• Manage incoming calls, emails, and correspondence with the Intake Department and
• Account Executives.
• Greet visitors, vendors, and staff in a professional manner.
• Maintain office supplies and equipment; coordinate service requests as needed.

Patient & Clinical Team Support

• Assist with scheduling patient visits and updating the scheduling system as directed.
• Verify patient information, insurance details, and documentation accuracy.
• Upload, track, and maintain patient records in EMR systems.
• Communicate with clinicians regarding missing documentation, orders, or visit approval
• needs.
• Assist in coordinating referrals, obtaining authorizations, and processing new admissions.

Documentation & Compliance

• Support timely and accurate completion of required home health documentation.
• Track outstanding orders, signatures, and plan-of-care documents.
• Ensure compliance with HIPAA and all agency privacy standards.

Communication & Coordination

• Act as liaison between clinical staff, patients, families, and external providers.
• Assist with preparing reports, memos, and internal communications.
• Support management with meeting preparation, agendas, and follow-up tasks

Requirements

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum 1 year of administrative experience; home health or healthcare experience
• preferred.
• Strong organizational and multitasking skills.
• Proficiency with EMR systems and Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced environment and manage frequent interruptions.

Physical Requirements

• Ability to sit, stand, and walk for extended periods.
• Ability to lift up to 20 lbs occasionally.
• Ability to use a computer, telephone, and office equipment