Associate Compliance-InstaShop

•  Conduct regular operational audits across entire Operations to ensure full compliance with
• company policies, SOPs, and service standards.
•  Monitor compliance related to uniforms, safety equipment, company assets, mobile applications,
• , attendance, and operational procedures, identifying and reporting any violations.
•  Audit vendor operations by reviewing timesheets, staffing records, attendance, payroll-related
• documentation, and contractual compliance to ensure accuracy and adherence to agreed
• standards.
•  Investigate operational violations, misuse of company assets, policy breaches, and process
• deviations, providing detailed reports and recommendations for corrective and preventive
• actions.
•  Prepare compliance reports, audit findings, and performance dashboards, highlighting trends,
• recurring issues, and improvement opportunities for management.
•  Partner closely with Operations, Vendor Management, HR, Customer Experience, and Fleet
• teams to ensure timely resolution of audit findings and successful implementation of corrective
• action plans.
•  Support the development and continuous improvement of operational SOPs, compliance
• checklists, and audit frameworks to strengthen operational governance.
•  Monitor compliance KPIs, conduct follow-up audits, and ensure corrective actions are effectively
• implemented across all operational sites..
•  Own the governance of the vendor penalty process by auditing penalty applications, ensuring
• full adherence to the approved penalty scheme, identifying discrepancies, and recommending
• corrective actions when required.
•  Bachelor's degree in Business Administration, Operations Management, Logistics, or a related
• field..
•  2–4 years of experience in Operations, Compliance, Quality Assurance, Audit, or Retail

Operations,

•  Experience conducting operational audits and compliance reviews is highly preferred Strong
• analytical and investigation skills with excellent attention to detail.
•  Excellent reporting and communication skills.
•  Advanced proficiency in Microsoft Excel; Power BI is a plus.
•  Ability to work independently, conduct field visits, and manage multiple operational locations.