HRIS Analyst (Hybrid)

The HRIS Analyst position is responsible for HR operational and system support to all Belk locations and will serve as an escalation point to resolve issues. This position is expected to function as developer and Tier 3 support for HR systems as part of the HRIS team while ensuring that service level agreements (SLAs) are met for all tasks.

Essential Functions

Function as system administrator and for one or more HRIS-managed systems, including development, configuration and table maintenance of Workday.

Tier 3 support for one or more HRIS-managed systems. This includes acting as point of contact for the vendor representative, configuring the system as needed, User Acceptance Testing (UAT) for changes to the vendor system, notifying end users of any down time or changes to the system, and documentation of processes and procedures surrounding the system

Develop job aids to support the HRIS team and functional users and train as needed

Responsible for achieving measurable results related to transaction volume, accuracy and timeliness

Recommend opportunities for system enhancements to simplify and streamline operations

Prepare reports to monitor performance and completion rates as needed

Maintain and update highly confidential information on a daily basis

Special projects and other duties as assigned

Education / Experience Requirements

Minimum Education & Experience

• Associate degree and/or equivalent years of experience
• 4 or more years of applicable experience.
• Extensive end-user experience or configuration experience with Workday HCM is required
• Basic to intermediate Microsoft Office knowledge is also required
• Experience in HR Operations and a customer service environment

Preferred Education & Experience

• Bachelors degree and/or equivalent years of experience
• 4 or more years of applicable experience
• Experience with Workday is required

Knowledge / Skills Requirements

Excellent communication and customer service skills. Role will be expected to communicate well at all levels of the organization

Time management skills to meet critical SLAs across all transaction types

Detail oriented with strong organizational and planning skills

Demonstrated ability to handle and maintain confidential information

Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future, this includes OPT. Belk will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).

Reporting Relationships

Supervisor : Sr. Director, HRIS
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