About The Role

The 211 Helpline Specialist is responsible for providing quality customer service to people requesting information and referral assistance and crisis support through 211. This includes 211 programing, suicide and crisis support services, texting, emails, contract services and other Helpline services.

Part-time weekend and evening hours. 5-10 hours a week.

Requirements

Minimum of a Bachelor’s degree in Social Services or related field
Demonstrated interest/skills in human services

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211 Helpline Specialist (Part-time)

About The Role

Requirements